VOIP Telephone Systems

Our VoIP Telephone Systems Offer Modern Solutions to Your Communication Problems

At Flamble we stand by 'Good communication means good business.' This is why we have always strived to improve the way we communicate with each other and perhaps more importantly: with our customers.

Long gone are the days when we sent our messages via pigeon carrier but we find that some enterprises have encountered some of the same limitations as with the pigeons. Perhaps your current telephone system only enables a certain number of employees to answer the phone at any one time, so what then are the costs you incurr from the phone calls missed due to being restricted by your telephone system? Perhaps you look forward to that lovely holiday to the Caribbean but would still like to keep in contact with your employees without incurring those extra charges? What if your organisation relocates? Will you have to go through the lengthy and costly process of changing your organisation's telephone number?

If you find you can associate with any of the points mentioned above, then Flamble wants to offer you the solution. VoIP (Voice Over Internet Protocol) telephone systems is a new technology that will improve the way we communiate.

What is necessary for VoIP technology is the use of the same protocols that the Internet uses. (A protocol is a set of rules used to allow orderly communication.) Thus, voice over Internet protocol means voice that travels by way of the same protocols used on the Internet.

So what are the advantages of using a VoIP Telephone System?

Cost

Before digital networking took off, everyone had to use the one and only POTS (plain old telephone service). POTS runs over a public switched telephone network(PSTN). These POTS telephone systems use the tried-and-true method of telephone service known as circuit-switched.
The costs related to the regulated circuit-switched PSTN remain much higher for customers than they need to be.
VoIP is an alternative that can greatly reduce or eliminate POTS-related costs. VoIP also enhances productivity, leaving a bigger budget for things other than paying telephone bills.

Much more information can be carried over the network

VoIP technology enables traditional telephony services to operate over computer networks using packet-switched protocols. Packet-switched VoIP puts voice signals into packets, similar to an electronic envelope. Along with the voice signals, the VoIP packet includes both the caller's and the receiver's network addresses. VoIP packets can traverse any VoIP-compatible network. Because VoIP uses packets, much more information can be carried over the network to support and enhance your communication needs when compared to traditional telephony methods.
In the POTS world, if a line is down, the call can't go through. In a packet-switched network, multiple routes can be established, and packets can travel any of the available routes. If one of the lines supporting the network is down, the packet can switch to another working route to keep the call up.

The System is interoperable and highly portable

VoIP telephony services are interoperable i.e they work well over all kinds of networks. They are also highly portable, which means they will work with any IP-enabled device such as an IP telephone, a computer, or even a personal digital assistant (PDA).